TailoredHosting in Kenya: WordPress pricing and site recovery

Who TailoredHosting may suit

This profile is based on published offers and documentation. No new hosting benchmark or support test was performed for this translation.

Plans, prices and renewals

Prices retain the market, currency and billing period described in the French source. Translation does not update a commercial quote. Confirm the final price, taxes and options before ordering.

Languages and support

Website and documentation

English on the commercial site and in the help center.

Control panel

cPanel or DirectAdmin. Check the languages enabled on the account.

Support

Tickets, email and chat advertised as available 24 hours a day. Phone during EAT business hours. Swahili to be confirmed.

TailoredHosting in Kenya: check what the kit can recover

TailoredHosting markets an annual WordPress range in Kenya. Some plans include initial creations with TCS AI Builder, and the provider describes a reinstallation kit. A fictional workshop in Nairobi has since published new pages and changed the address to which its form sends inquiries. It needs to know whether the files from the initial creation are enough to reproduce the live site.

The decision rests on three checks. The expected pages and content must be present, their layout must remain editable and the business settings must be recoverable. The exercise compares three fictional inventories and indicates at which stage an exit can be accepted. It does not connect to the builder or a hosting account.

This profile examines pricing for both panels, the scope of backups and the difference between reinstalling a design and restoring the state of a WordPress site after several months of changes.

Compare annual prices and VAT in shillings

On 10 November 2026, the WordPress page presents three tiers and two administration interfaces for each. The amounts are annual, excluding VAT, with no setup fees displayed. The monthly equivalents help interpret the price. The plan is still paid annually. For the Nairobi workshop, the boxes separate the initial outlay from the annual budget after the 20% discount.

The Kenyan tax authority gives a general VAT rate of 16%. The VAT-inclusive examples apply this rate to each hosting-only price excluding VAT, assuming the general rate applies. They leave the domain, migration services outside the plan and any design purchases on their own lines. For WP Business, DirectAdmin represents a difference excluding VAT of 1,112 KES on the first payment and 1,390 KES per year at renewal. Compare that difference with the training time for a team already restoring cPanel accounts. The range’s resources are displayed as identical for both panels. For example, WP Business costs 6,403.20 KES including VAT with DirectAdmin and 7,693.12 KES including VAT with cPanel for the first cycle, at the general rate.

The live offers page limits the discount to the first payment and displays the hosting promotion with no announced end date at the time of recording. The terms describe automatic renewal and an email reminder at least fourteen days beforehand. The pricing policy provides for renewal for the usual term at the normal rate, and at least thirty days’ written notice of a price change. Cancellation normally takes effect at the end of the paid period, with the option to request an immediate stop. Cancellation of a new order within fourteen days is subject to the exclusions in the policy. Hosting already used is deducted pro rata. For Business and Pro, the policy also provides for deduction of the published price of each AI creation already delivered. If renewal falls during a migration rehearsal, set a reminder in your own calendar before the contractual notice and date the final export that will need to be retrieved.

Read the quotas and check data residency

Starter, Business and Pro each include one administration account. The table does not specify a maximum number of sites within the resource allowances of each plan, detailed in the boxes. Mailboxes and files consume account resources. A test site, its duplicated images and its test emails can weigh more heavily on inodes than on storage. The product documentation specifies that each file, folder and email counts as one unit.

The product adds zero, one or three staging environments depending on the tier. Starter and Business each list one free migration for an account under 10 GB. Pro advertises up to three, for accounts under 10 GB. These migrations concern moving to the provider. For departure, estimate the actual volume to download, decompression space on the target, content hosted separately and the time needed to restore a mailbox if the site depends on the same plan. A modestly sized media library with thousands of variants can exhaust inodes before gigabytes.

TailoredHosting is a brand of Tailored Cloud Solutions LLP, registered in Kenya. The privacy policy states that some providers may be outside Kenya. The web server country, the location of offsite copies and the region where the builder processes the brief remain to be established for the selected service. For a project with residency requirements, ask these three questions separately and tie the answers to the plan reference. A Kenyan business address and shilling prices establish the market served. For the test site, use fictional pages and addresses until the processing scope has been decided.

Distinguish WordPress, support and the AI builder

The commercial site is available in English. The WordPress table and live help center advertise support 24 hours a day through tickets, email and chat. The help center says phone support is available during business hours, from 9 to 17 EAT, Monday to Saturday. An older indexed version presents different hours. For an overnight operation, use the designated incident channel and confirm the timeframe for taking on a restoration request. The public sources reviewed do not establish support in Swahili or the languages enabled on a cPanel or DirectAdmin account. Confirm the language and channel for the person responsible for operations.

The hosting advertises LiteSpeed, an application installer and WordPress administration tools. Starter hosts a site supplied or built by the customer. Business includes one initial creation through TCS AI Builder; Pro includes three. Renewal does not replenish these creations. The delivered sites use Astra, Elementor Free and Ultimate Addons for Elementor Free. The team then edits pages in WordPress. Check separately who maintains the theme and plugins, the versions required at the future host and what depends on an external service.

For a first site, distinguish the design purchase from operating the mailbox that will receive inquiries. Describe the business, audience, tone and fictional elements needed for the draft. After creation, review claims, hours, prices and forms in every language actually published by the business. Theme and editor components belong in the inventory to be recovered. If a block looks good but loses its behavior after migration, the fault concerns recovery of the dependency or its settings. It can go unnoticed if acceptance testing is limited to a screenshot of the homepage.

Distinguish site backups from the reinstallation kit

The table provides for a full offsite account backup every week and an offsite database copy every day. The provider lists retention periods of fourteen, twenty-one and thirty days for Starter, Business and Pro. The backup policy describes the full copy as covering the files, databases and mail present on the platform at the time of capture. Restoration is carried out through a ticket and replaces data within the chosen scope. For partial recovery, identify the database, folder or account concerned and specify the time to preserve. A database newer than the latest file set may reference missing media. Compare the dates before approving a pair.

For sites deployed on TailoredHosting hosting through TCS AI Builder, WordPress Manager can create weekly and monthly backups of files and content in a private folder. The user triggers these copies and can download or restore them. Check what is included for an existing site brought to Starter or installed outside this workflow. Plan an independent export of the database and files before leaving. If messages are received in a mailbox on the hosting service, include an export or migration of that mailbox as a separate scope.

WordPress Manager presents the reinstallation kit under its current name, “Complete Website Export (WordPress)”. It is used to recover the purchased creation from the WordPress dashboard. It includes the finalized design, saved business information, an application plugin and a guide. The design license covers one site. The provider also lists a standalone builder export at a one-time payment of 3,920 KES. That price describes the standalone product. WordPress Manager describes downloading the kit for its workflow and presents backups as a separate operation. If the site has changed since delivery, keep both resources and record the date and verified contents of each. Before canceling, confirm the availability of exportable files and keep the guides needed outside the account.

Practice comparing with the live site

Three fictitious inventories compared with the site to be recovered. — Illustration by BlogPasCher.Open full-size illustration ↗

The offline exercise represents a fictional workshop that has modified its homepage, revised its services page, added a pricing page, changed a media item and replaced the form’s destination address. The reference describes these elements, the theme and active plugins. Three candidate manifests represent the initial creation, a recovery that retains the content but loses a dependency, and a matching copy. All addresses use the reserved domain example.test. The script reads its examples in memory and compares manifests built for demonstration. No real kit is read and no message is sent.

After extracting the ZIP in “To prepare your site”, run node EXERCICE-TAILOREDHOSTING.cjs. The RESULTAT.json file records the reference and results. The initial-creation candidate is rejected with five differences: two pages at an old revision, the missing pricing page, the missing replacement media item and a different destination. The second candidate is rejected with one difference: Ultimate Addons for Elementor is inactive. The third is accepted because the checked elements match. The handover diagram reflects these three validation gates. The test does not certify the results of a delivered kit. It teaches you to request separate evidence for each element that must survive departure.

To reuse the checklist, choose pages and features that provide a clear signal. Assign an internal revision to the homepage, another marker to the services page and a fingerprint or date to the reference media item. The string in the script is a label, not an exported WordPress revision. Add a case where a redirect or form still appears to work but ends up in the wrong place. Enter the result that causes the exit to fail and the evidence needed to clear it. A page that loads an old version must not be approved solely on its HTTP status code.

Adapt the copy of the script to your own inventory, keeping the three candidates as reference cases. The assertions will flag a change in the expected results. On a real site, a visual comparison and a check of the plugin list complement the inventory. A test address can prove the configuration without sending a message to a customer. A feature deemed vital must be tested after opening it in the editor, on a private or protected public-facing page, and with an account that has the actual role of the person responsible for edits.

Open the kit and exports on a private target

Before leaving, list the files and content to recover. Include the database, media, themes, plugins, Elementor templates and settings that make forms work. Also record URLs used in campaigns, redirects and email DNS records. Prepare two separate private WordPress targets: one to apply the kit to a clean installation, the other to restore a copy of the site. On the first target, follow the guide supplied with the package to install the application plugin under Plugins, then open an imported page in the editor. On the second, restore the selected file and database pair according to the export tool and check its timestamp before configuring access. Protect them and configure sending so messages stay within a test mailbox. Separating the targets helps attribute the observed result to each method.

On each target, open the homepage and a business page in the editor. Check fonts, blocks and behaviors that depend on plugins. Test media links and compare the pricing page with the reference content. Check what the form would do, its recipient and its behavior on invalid submission. Reinstall a missing plugin on the test target only if it falls within the selected scope and license. After correcting it, repeat the same checks and keep a record of what changed. If an absolute URL from the old site remains in Elementor or media data, document the appropriate WordPress correction and check links after clearing caches.

To resolve a doubt about recovery, show the expected evidence to a second person: page title and version, component rendering, final URL, fictional form destination or corresponding export. Also note intentional differences, such as an old form removed at the workshop’s request. This prevents a planned change from being interpreted as a loss or an omission from being accepted simply because the page loads. The useful outcome is an editable site with workflows verified by the people who will maintain it.

Decide before closing the old account

For the fictional workshop, the kit is a good candidate for reinstalling the design foundation on a fresh WordPress site. Departure also requires recovery of the revised pages, added media, dependencies and message destination. In the exercise, only the third manifest gives the go-ahead for this scope. For a real site, request evidence for each feature that generates inquiries or entails an obligation. A faithful reproduction of the homepage without a working form remains a blocking defect.

Before switching over, agree on a time to freeze changes. After that time, retrieve the final version of the content data and the copy of elements that continue to evolve. Document who controls redirects, email and editor access. If messages or orders can arrive during the transition, plan a log or temporary deferral to reconcile both sides. Note the date until which the old account will remain accessible and where archives can be read without that access. Domain renewal and closing the hosting account remain two separate decisions.

If the kit meets the design need but restoration fails acceptance testing, keep the old account active while correcting it. If only one component is blocking progress, establish whether replacing it preserves its behavior and whether the license will be available at the new address. The choice of TailoredHosting plan then depends on the initial need: Starter for a WordPress site you bring, Business for an included creation and staging, Pro for three creations and more headroom. In all three cases, record the renewal price, the migration’s own cost, the observed restoration time and the answers about data residency before approving the expense.

Prepare your site

• 25 WordPress backup tools for different recovery needs
• WordPress migration, staging and imports: choose the right tool
• WordPress images returning 404 errors after migration: repair files and their addresses
• Download the site recovery exercise