Exabytes Malaysia for WordPress: WP 17 AI package prices and backups

Who Exabytes Malaisie may suit

This profile is based on published offers and documentation. No new hosting benchmark or support test was performed for this translation.

Plans, prices and renewals

Prices retain the market, currency and billing period described in the French source. Translation does not update a commercial quote. Confirm the final price, taxes and options before ordering.

Languages and support

Website and documentation

Website and documentation examined in English; help portal also offers Malay, Chinese and Indonesian depending on the article.

Control panel

Plesk and WordPress Toolkit; illustrated help in English. A complete French workflow has not been established.

Support

Advertised 24/7 helpdesk and chat, emergency WhatsApp; phone 8 hours × 5 days in the comparison. Human support languages and French to be confirmed.

Launch a quote-request brochure site in Kuala Lumpur

Editorial illustration based on the official documentation. — Illustration by BlogPasCher.Open full-size illustration ↗

A small Kuala Lumpur business wants to present its services in Malay and English and receive quote requests. For an initial trial, measure image sizes, mailbox count and update frequency. Use a working copy and fictional contact details to try page generation. Then ask two people familiar with the business to review the Malay and English versions and test a form submission in each language on a phone.

If the business publishes infrequently and regularly exports files and the database to another storage location, it can consider Beginner. If it depends on new content or forms every day, a weekly copy alone leaves too large a data-loss window: assess Business or a suitable independent backup. In both cases, check where requests are recorded, what the copy contains and what the AI agent can change before putting the form into service.

Identify WP17 AI in the Malaysian catalog

Exabytes sells several service ranges through several regional portals. This profile covers the four WP17 AI Beginner, Business, Ecommerce and Ultimate packages presented on the Malaysian website in ringgit. These WordPress hosting plans use Plesk. They must not automatically inherit quotas, access or terms from a cPanel plan, VPS or old WordPress Lite or Expert package.

The range’s appeal lies in the combination of WordPress tools, shared resources and AI-assisted creation features. Choosing Beginner or Business changes capacity and backups in particular. The Beginner name does not necessarily mean that the provider performs every operation: content, access and connected-service configuration still need to be organized.

The market considered here is Malaysia. The precise city and region of the delivered server must be confirmed if they are project requirements; a regional catalog does not locate every ancillary service. No account was purchased for this analysis. The described features come from documentation, without site creation, speed measurement or support testing. Scores shown in commercial illustrations are not our results.

From France: choose the right portal and currency

The portal distinguishes Malaysia in MYR and International in USD, among others. The public registration page asks users to place an order to create an account; it does not allow direct verification that a French address is accepted for the Malaysian offer. This lack of confirmation does not prove prohibition. It simply prevents promising the MYR price to every French customer without validation.

Before paying, clarify the appropriate billing portal, currency, documentation and accepted payment methods for the account. The comparison mentions cards, PayPal and other payments, but their presence does not demonstrate that a particular French card will pass every check. Also allow for possible bank conversion fees, separate from the hosting price.

A free Malaysian domain does not resolve this hosting-access issue. Registering an extension may require its own documents and conditions, independently of the web account holder’s residency. A project can keep its domain with another provider and move only the site. Keeping a contact address outside the hosted domain then makes billing communications and account recovery easier.

Resources in the four packages

Beginner advertises thirty sites, 40 GB NVMe, thirty databases, one CPU core and 2 GB memory. Business increases this to ninety sites, 100 GB, ninety databases, two cores and 4 GB. Ecommerce advertises 180 GB, four cores, 6 GB memory and 450,000 inodes; Ultimate offers 360 GB, eight cores, 8 GB and 600,000 inodes. These two tiers display no limit on site or database counts, but their resources still belong to the account and are shared between installations. Thirty permitted sites do not each receive 40 GB or independent memory.

The comparison also gives PHP limits of 256 MB and 512 MB, and limits of one hundred thousand and three hundred thousand inodes. These represent managed files and directories. A site with many image thumbnails can consume these entries before filling its disk. Import tasks and dynamic queries may instead hit a processing limit.

For a small site, Beginner may be worth considering subject to its backup and guarantee constraints. Business provides more resources and advertised daily protection. Before choosing by site count, measure current storage, databases and email, then reserve space for preparation copies. A large advertised capacity is not a test result for your combination of themes and plugins.

A monthly equivalent price over thirty-six months

The public selector on November 10, 2026 displays monthly equivalents for long commitments. The totals in parentheses multiply the displayed rate by duration, before any billing difference, tax or option:

A monthly equivalent over 36 months describes a prepaid cycle with a different financial risk from the one-month cycle. Crossed-out figures are monthly-cycle prices; no renewal total over 12 or 36 months can be inferred from them. Check duration, renewal and total before choosing the package.

• Beginner: 108.99 MYR for one month; 38.99 MYR/month over 12 months (467.88 MYR); 21.99 MYR/month over 36 months (791.64 MYR).
• Business: 217.99 MYR for one month; 76.99 MYR/month over 12 months (923.88 MYR); 43.99 MYR/month over 36 months (1,583.64 MYR).
• Ecommerce: 457.99 MYR for one month; 160.99 MYR/month over 12 months (1,931.88 MYR); 92.99 MYR/month over 36 months (3,347.64 MYR).
• Ultimate: 1,028.99 MYR for one month; 358.99 MYR/month over 12 months (4,307.88 MYR); 205.99 MYR/month over 36 months (7,415.64 MYR).

Renewal, SST and the free domain

The general terms linked to the range, dated 2021, provide for successive periods of equal duration subject to payment of the applicable price. Promotional terms may differ. Ask for the price and duration of the next term before prepaying. An introductory promotion does not guarantee the same price in the following cycle.

Taxes remain a billing issue to confirm. Exabytes published a notice about 8% SST for affected invoices from March 2024, while the contract assigns applicable taxes to the customer. The verified pages do not establish the final tax total for a French account. Figures are therefore reproduced in MYR without automatically converting them into tax-exclusive or tax-inclusive prices.

Business provides a free domain for the first year on eligible twelve- or thirty-six-month cycles, selected during signup. Beginner and monthly cycles do not have this benefit. The promise of a free domain for life belongs to other tiers and is subject to continued hosting conditions. Budget separately for Business domain renewal and check the extension: not all names, especially premium names, are eligible.

Languages and support channels

The website and procedures consulted are mainly in English. The help center also offers versions in several regional languages, depending on the content. This selection does not prove that a technician will reply in French or that every article exists in every language. Plesk and WordPress have their own language settings, separate from the customer account and exchanges with the provider.

The table advertises continuous helpdesk and chat, plus an emergency WhatsApp channel. Phone coverage is described as eight hours per day, five days per week. These scopes must remain separate: an automated assistant available at all hours does not necessarily mean the phone service is staffed. From France, also check the time zone used for scheduled intervention.

For an incident, collect the domain, exact package, time and error message, then state recent changes. A content-generation problem, WordPress error and server issue may require different contacts. A support channel does not guarantee development work included in the subscription. No ticket or call was made to measure this support’s quality or response times.

Launch AI to start a WordPress site

Exabytes presents Launch AI as a guided assistant for creating a personalized site. The advertised tool aims to start from a step-by-step workflow, followed by editing the result. It differs from technical WordPress installation and the block-template library also presented. One helps produce an initial structure; the other supplies elements for composing pages.

For a new project, prepare accurate business information, contact details and content to retain before following this workflow. The expected result should be a set of editable pages whose links, forms and mobile display the team verifies. Rapid generation does not confirm the accuracy of described services or whether the text matches the business’s commitments.

The exact location of each control, generation languages and quotas must be confirmed in the delivered account. These tools are advertised as present in the range, but no site was generated during this research. They must not be presented as native WordPress core features or accompanied by a promise to reproduce a commercial example exactly. For an existing site, work on a copy before replacing an established structure.

Text, images and agent: define the scope of use

The AI Writing Assistant is advertised for producing text from a request, and the AI Image Generator for creating visuals. The AI Agent is presented as a way to manage and update the site in natural language. These features have different effects: drafting an offline proposal is not equivalent to authorizing changes to public pages.

Before asking the agent, identify the target site and change, then check what it actually changed. A short instruction may remain ambiguous if it concerns multiple pages or languages. Keeping previous content and a recoverable copy makes correction easier. A feature capable of acting is not, by its mere presence, a guarantee that the result meets the need.

Credit, volume and model limits and post-quota fees are not established here. It would be incorrect to infer unlimited text or image creation included forever. Generated content requires review and a check of its use. For customer data or internal documents, also examine the external services involved before transmitting them. This check is part of tool selection, separate from WordPress storage.

WordPress Toolkit and a preparation copy

The current range advertises WordPress Toolkit for grouping installations, updates, security checks and a preparation environment. The panel manages installations; text and pages remain in WordPress administration. Someone maintaining several sites must recognize the address and product generation before starting a batch operation.

An older help article for WordPress Expert describes the Clone button, a subdomain destination and creation of a separate database. It explains Plesk’s documented operation without guaranteeing that every label and permission is identical in WP17. In the ordered package, verify copy availability and its use of site count and storage, then check that it does not use the production database.

Before testing, protect access, limit indexing and disable real email, payments and external connections. An independent copy lets you verify an update; it does not subsequently merge orders received on the public site. Define the part to deploy and the rollback method. If the result differs from expected behavior, retain the original and fix the copy before changing production.

Backups: frequency and retention by plan

Beginner advertises a weekly copy. Business, Ecommerce and Ultimate advertise a daily copy over fourteen days in the current comparison. This difference may matter more than a high permitted site count for a business receiving orders every day. Frequency indicates when a copy is made; retention indicates how far back an old state can be retrieved. One does not replace the other.

The same provider states that restoration is on a best-effort basis and complete recovery is not guaranteed. Independent protection suited to the site’s change frequency is therefore needed. A weekly backup can leave several days of new data between points. A daily copy is also not a journal of every transaction received during the day.

The historical 2021 help article gives durations for WP Lite and Expert. Those names do not justify assigning seven days’ retention to Beginner, whose exact duration remains to be confirmed. At the start of operation, inspect the dates actually available and the scope of databases and email, then document recovery on a preparation environment. The account must allow retrieval of the required data, not merely display a backup icon.

Create a copy, then restore in Plesk

The documentation describes a manual copy through Backup Manager, then Backup. Scope is configured on the preparation screen before confirmation. Once complete, the size and download option allow retrieval of the archive. This workflow appears in an older-generation help article; recognize the delivered panel and confirm available WP17 options before making it your sole protection method.

Customer-generated copies may consume hosting space. Downloading and keeping the archive outside the account avoids dependence on a single storage location. Also verify that it contains the necessary files and databases. An archive omitting an essential part cannot reconstruct the site even if its download finished without error.

The restoration help, updated in July 2025, mentions a 2 GB upload limit in Plesk. This reimport limit is not the disk capacity of 40 or 100 GB. For a larger site, clarify the recovery method before an incident. A complete restoration replaces a state: first preserve recent data, choose the correct point and then check access to the site, media and important features.

Migration: service, preparation and budget

The WP17 comparison displays migration starting at 400 MYR per task. It also lists one-off work starting at 100 MYR during business hours and 200 outside them. These starting prices are not a quote covering every site in an account. Database count, volumes and email may change the work required.

An offer of free hosting extension after transfer does not prove that every human intervention is free. The professional procedure asks for a description of access and scope, then provides for confirmation of the time slot. Obtaining the exact route, price and data moved lets you compare this service with a move performed by your own technical administrator.

In both cases, keep the old site active during copying, check the destination before DNS changes and plan a final data transfer. For required credentials, follow the provider’s secure transmission channel instead of putting secrets in a public document. After switchover, check the relevant pages and services, then retain a rollback period. A technically completed transfer still needs validation by the people who actually use the site.

Email and limits behind the word unlimited

Email accounts are advertised as unlimited in number, but their storage shares the package volume. The comparison specifies two hundred sends per hour for Beginner and four hundred for Business. These are hosting-account limits: multiplying addresses or sites does not automatically multiply throughput. A campaign or resumption of queued messages must account for this.

For migration, specify mailboxes and histories to retrieve, then test receiving and sending. The site may change servers while email stays elsewhere; in that case, preserve the DNS records required for email. WordPress notifications are another route to check: a form displayed as sent does not prove its recipient received the message.

Advertised spam protection, certificates and security tools complement hosting without removing responsibility for access and plugin management. Identify features already active before adding another cache or scanner. Change one setting at a time, check useful workflows and revert to the previous setting if necessary. A protection list does not justify a promise of no outages or compromise.

Export, cancel and read the hundred-day guarantee

Before leaving the service, retrieve files, databases, messages and required settings, then verify recovery elsewhere. Keep the archive independently of the account and identify the last copy date. Closure must not be requested before these checks, especially if departure requires a different method because of backup volume or format.

The general terms linked to the site require thirty days’ written notice and address automatic renewal. Their 2021 version must be compared with WP17-specific rules and the current invoice. Having the cancellation channel, deadline and affected recurring payments confirmed avoids confusing stopping a card with correctly closing the service.

The advertised hundred-day guarantee applies to Business and higher tiers, excluding Beginner under the range’s specific terms. A generic comparison row must not erase this exception. Refunds concern hosting fees and exclude domains, options and setup in particular. Verify the request process, starting point and amounts covered before a long prepayment. Exabytes can be considered for a Malaysian AI project, but French account acceptance, quotas and long-term renewal still require confirmation before a binding decision.

Prepare your site

• Compare WordPress backup tools
• Choose a migration method
• Check PHP and MariaDB requirements