Hostpoint for WordPress: Swiss prices, AI and backups

Who Hostpoint may suit

This profile is based on published offers and documentation. No new hosting benchmark or support test was performed for this translation.

Plans, prices and renewals

Prices retain the market, currency and billing period described in the French source. Translation does not update a commercial quote. Confirm the final price, taxes and options before ordering.

Languages and support

Website and documentation

French, German, Italian and English

Control panel

Control Panel documented in French; actual panel not tried

Support

French support documented; telephone and WhatsApp Monday–Sunday 8–18, email anytime; programming and applications outside the advertised scope

A Swiss host with French-language workflows

Hostpoint offers Swiss hosting services and documentation available in French, German, Italian and English. Its WordPress offer is based on general-purpose web hosting with an installer and an AI assistant for certain plans. Compare the features included in Standard, Smart and Business instead of assuming that every product carrying the WordPress name has the same assistance.

This profile examines official pages consulted on November 3, 2026. No account was created, no order confirmed and no support call made. Performance claims and the provider’s example websites are not measurements performed on an installation for this report.

The provider’s country is a concrete criterion if your project targets Switzerland or requires a Swiss location. It does not guarantee that signup from every country will be accepted with the same tax treatment. For a holder in France, billing country and order total remain to be checked without replacing them with an assumed euro conversion.

Three CHF plans and contract terms to distinguish

Standard is displayed at CHF 15.90 per month, Smart at CHF 17.90 and Business at CHF 29.90. The website states that prices include VAT. Over twelve months at current rates, these amounts total CHF 190.80, 214.80 and 358.80 respectively. These calculations compare budgets; they do not replace the selected cycle’s total in the summary.

Help advertises web hosting contracts of six, twelve or twenty-four months, with invoice payment at the beginning of the contractual period. A commercial monthly rate therefore means neither month-by-month payment nor monthly cancellation. The contract renews for the agreed duration unless cancelled within the notice period. Record the expiry date before even beginning migration.

No heavily discounted initial rate followed by a separate renewal price was established for these three plans. Current prices remain a dated reference without a promise of lifetime stability. Also check domain, options and taxes for your circumstances: a VAT-inclusive price in the Swiss catalog does not describe a personalized foreign invoice.

Trial, refunds and additional expenses

Hostpoint offers a thirty-day hosting trial. The terms also provide withdrawal within thirty days for noncustomized hosting ordered through the website. The period begins on receipt of contractual information about this right. The email request must come from the registered contact address, include contractual documents and receive the provider’s acknowledgment. The trial, contract withdrawal and ordinary termination at expiry must not be confused.

Domain names are excluded from the withdrawal right stated in these terms. Before using a trial for your project, check what is created, the billing start date and what happens to associated services. A registered domain and commercial WordPress license may retain their own charges even if hosting ends.

The budget must also allow for exceptional interventions. Emergency restoration is advertised at CHF 100 per case; it is not treated here as free restoration merely because backups are included. A consistent personal copy of files and database reduces dependence on this service when rollback becomes necessary.

Domains, databases and actual plan capacity

Standard advertises 100 GB NVMe, ten domains and ten MariaDB databases. Smart increases to 500 GB, fifty domains and fifty databases; Business to one terabyte, one hundred domains and one hundred databases. These numbers describe allocations and configuration possibilities, not identical dedicated power for every added website.

Smart and Business include Nginx caching, while SFTP and SSH access are offered for technical operations. Caching can help pages suited to stored output; a store, search or logged-in area retains dynamic processing. Websites must therefore be sized according to usage and consumption, not just their number.

The Managed Flex server shown beside web offers belongs to another range. Its advertised processors and specific features are not automatically assigned to Standard. If the project needs guaranteed allocation or client separation, clarify suitable resources and contracts. The terms prohibit subletting storage without written consent and govern provision of a service to a third party. Managing several accounts therefore does not, by itself, authorize reselling the same hosting to every client.

Data in Switzerland and owner responsibilities

Sales pages advertise servers and backups in Switzerland. Documentation also describes replication mechanisms and separate locations to reduce the consequences of a failure. This is architectural information; it is neither an availability measurement performed for this profile nor proof that a deleted file will always remain recoverable.

A WordPress website can send data to plugins, a payment platform or an external email service. Swiss hosting does not automatically describe those routes. If your organization requires a particular location, identify account scope, copies and third-party services, then retain relevant project confirmations.

The holder remains responsible for access and component choices. Replication protects against certain hardware incidents but can also reproduce deletion; it does not replace backup history. Keeping an external export before a change and verifying that it is readable remains useful even with redundant infrastructure.

WordPress One Click and maintenance to organize

The One Click installer simplifies WordPress deployment. The website remains self-hosted WordPress with its users, themes and plugins. Guided deployment does not mean Hostpoint will fix every incompatibility or take over website development. The WordPress page advertises help with WordPress and hosting questions, while the contact page excludes assistance with applications or programming. Ask about the scope of intervention on a particular theme or code; an answer to a general question is not a development contract.

Assign someone responsibility for updates and functional checks. For a brochure website, verify pages, administration and forms after a major change. For a store, prepare a working copy with payments, emails and synchronization to live services disabled before testing.

The expected outcome is a website whose critical functions are checked before production deployment. Keep a prior copy to return to the known state if something fails, accounting for new data produced since that copy. Caching and the installer reduce some tasks without removing responsibility for maintaining application components.

AI assistant: features and number of included websites

The Hostpoint AI assistant is described as a WordPress plugin combining guided setup, a dashboard and a conversational agent. The workflow begins with a project description, proposes a structure and designs, then lets you customize content. The sales page also advertises text generation, translation and image creation.

The documentation gives a concrete website limit: one for Smart and three for Business. Standard does not appear in the list of web hosting plans receiving the assistant. Additional plan domains therefore do not become additional AI licenses. A Smart account permitting fifty domains does not automatically include fifty assisted creations.

The number of eligible websites is not a generation quota. No numerical volume of text, images or credits was established in the selected pages. Check usage limits and service conditions if AI production is central to the project. No promise of unlimited generation or validated editorial output is added to the offer.

The assistant is reserved for new installations

Screenshot from the official help: one AI site available in this example. Actual entitlements depend on the chosen plan.Open full-size screenshot ↗

Help specifies that the assistant is available for a new WordPress installation and cannot be added this way to WordPress already in place or an existing live website. This limit matters particularly during migration: choosing Smart does not prove that the assistant can immediately take over the imported website.

For a fresh installation, open hosting through your Hostpoint ID and follow the documented workflow. Before starting, confirm that the directory is empty and that you are working on the correct domain.

For a new brochure website, review text and check links, contact details and media before publication. Help specifies that text, image or design changes are previewed and then applied after your confirmation in chat. Review this preview and keep a copy before major changes, especially when the agent proposes adding plugins. For a store, first use demonstration data and disabled payments. The assistant helps build the website; it does not validate business information or its specific obligations.

1. Open Websites, then One-Click Apps and Available Applications. Choose Install for WordPress.
2. Enable AI Website Assistant, then Configure a website with the AI assistant.
3. Select the domain and check the directory, WordPress version, language and credentials in advanced settings.
4. After reading the terms, start installation. If the panel generates credentials, save them immediately: help says they are displayed only once.
5. Open WordPress with the assistant, describe the project and examine the proposed structure. Do not reinstall over an existing website’s files to force this workflow.

Control Panel and team access

The Hostpoint ID provides access to contract and service administration. The Control Panel then handles hosting, databases, files and email accounts. WordPress retains its editorial accounts. This separation lets an author receive editorial access without sharing the account controlling renewals and domains.

Help describes workflows in French. The panel assigned to a real account was not tried here, but the instructions identify menus before purchase. For an agency, use account management functions and appropriate authorizations for each client, subject to the contract. The Admin screen also enables two-factor authentication for the Hostpoint ID. Every contributor should receive the permissions needed for their task without automatically receiving the main account.

Maintain an inventory of domains, directories, databases and responsible people. The owner must retain recovery independent of the technical provider. When someone leaves the project, remove unnecessary access while retaining the holder’s access. This organization simplifies migration and limits mistakes when several people work on the same hosting.

Backups: retention and frequency

Advertised retention varies by product: thirty days for Standard, ninety for Smart and one hundred eighty for Business. The latter does not mean one hundred eighty days of hourly points. Help describes granularity decreasing with age: several recent points, followed by daily and weekly points.

The catalog’s detailed table specifies hourly snapshots retained for one day, then four points per day from the second through fourteenth day and one daily point from the fifteenth through thirtieth. Beyond a month, points become weekly within the plan’s limit. The general article summarizes the first fortnight as four copies per day without detailing the first day. Treat the detailed timeline as an advertised schedule and check the point actually recoverable before urgent intervention.

A store must compare these points with its order frequency. Restoring the database to an earlier date can erase sales even when files are recovered. Keep a personal copy and identify how to recover recent writes before any recovery. Advertised retention alone does not guarantee a complete restoration’s outcome.

Export files and database separately

Official Hostpoint screenshot. The illustrated server backup does not contain the database: export it separately.Open full-size screenshot ↗

To prepare departure or protect an intervention, help distinguishes two exports. The archive called Server Backup does not include databases; complete WordPress recovery requires both elements.

For recovery from Hostpoint copies, emergency restoration is advertised at CHF 100 per case. Under Advanced, Backups, Emergency Restore, specify the date, paths and relevant database name. The form lets you choose between overwriting the current state and using a separate directory. Prefer a separate destination to examine a copy before replacement when suitable, then clarify database handling with support. Export the current state before confirming and afterward check administration, pages and business functions. These steps are documented; no export or restoration was performed for this research.

1. Open the correct hosting in the Control Panel, then Advanced, Backups and Server Backup.
2. Choose ZIP or TAR and click Start a backup. Wait for the completion email and download the archive within twenty-four hours; it is then deleted from the server.
3. Under Advanced, Backups, open Database Backup. Select the relevant WordPress database and click Download.
4. Keep both exports outside the account with their date. Check their contents and consistency before depending on them: files alone do not contain posts and orders.

Free migration with scope to validate

Hostpoint’s migration service advertises free assistance for domains, websites and emails. It presents WordPress or simply structured websites as generally transferable while specifying that it cannot guarantee every migration regardless of system and complexity. Have the project assessed before relying on complete transfer.

Prepare the inventory: files, database, paid themes, scheduled tasks, mailboxes and external services. Domain transfer and website transfer are two different operations; a name may sometimes stay with its registrar while the web server changes. Support should specify required access and checks performed.

Keep the source active until the destination is verified. Disable real effects on the copy, then check media, links and critical functions. For a store, plan final synchronization. Returning to old DNS facilitates a destination change without merging orders received after the switch.

Support and French-speaking users’ needs

Hostpoint publishes telephone and WhatsApp support Monday through Sunday from 8 to 18, with email available anytime. Availability 365 days a year must therefore not become a claim of round-the-clock telephone service. No response or resolution time was measured for this profile.

Support and documents are available in French. Business adds commercial priority without constituting complete WordPress maintenance or guaranteed correction of every third-party code issue. For an incident, prepare the time, domain, exact error and recent change, removing secrets from screenshots or logs sent.

The offer particularly suits a Swiss brochure website or blog whose owner wants scalable resources and French-language procedures. An agency can also manage client accounts while respecting contracts and management authorizations; domain count must not be interpreted as an automatic subletting right. Ongoing development or complex data recovery needs require an additional written scope.

Cancel, retain the domain and prepare departure

The contract requires thirty days’ notice before the agreed term ends. Without timely cancellation, it renews for the same duration. In the Control Panel, the documented workflow goes through Admin, Contracts, the relevant contract, then editing and cancellation. Keep the confirmation with the effective end date.

For a domain, the procedure allows a transfer code request. Do not delete a name you want to retain and handle each contract separately. Files, databases and emails must be exported and checked before expiry; the provider may delete data after the contract ends.

Hostpoint therefore merits consideration for a project valuing Swiss location, French-language documentation and an AI assistant for new installation. The choice must include commitment length, restoration cost and support limits. For a holder outside Switzerland, final eligibility and invoicing remain to be checked before commitment; no successful foreign signup is claimed here.