alwaysdata for WordPress: pricing, backups and responsibilities

Who alwaysdata may suit

This profile is based on published offers and documentation. No new hosting benchmark or support test was performed for this translation.

Plans, prices and renewals

Prices retain the market, currency and billing period described in the French source. Translation does not update a commercial quote. Confirm the final price, taxes and options before ordering.

Languages and support

Website and documentation

Website and documentation in French and English

Control panel

Administration documentation in French; the actual language selector was not tested in an account

Support

French-language exchanges documented; support through administration, sales contact on working days; 24/7 emergency support reserved for Dedicated/Gold servers

A French platform for WordPress and other applications

alwaysdata is a French host whose Plus range combines sites, databases and email within an account. WordPress can be installed there, but the platform also hosts other applications and several languages. This flexibility particularly suits someone who wants to manage technical access and understand resource usage, rather than buy a plan simply labelled WordPress.

The official documents examined on November 3, 2026 describe a managed infrastructure. This means the provider operates the platform; it does not mean it writes content, fixes every plugin or takes over site-maintenance decisions. The contract reiterates the customer’s responsibility for hosted data and applications.

This profile focuses on the Plus Public Cloud. The free plan and Max private servers meet other needs and should not be used to artificially inflate the first paid plan’s features. No account, support trial, load test or real migration was carried out for this report.

Annual prices, monthly prices and renewal

The official table distinguishes annual from monthly payment. Small costs €5 per month excluding tax when paid annually, or €60 excluding tax for twelve months, compared with €6 per month excluding tax when paid monthly. Medium costs €20 per month excluding tax when paid annually, or €240 excluding tax per year, compared with €22 per month excluding tax when paid monthly. Large is listed at €50 per month excluding tax when paid annually versus €55 when paid monthly, and X-Large at €150 versus €165 on the same basis. Do not mix the two columns.

The catalogue advertises thirty free days; the plan change published on June 17, 2025 specifies that this applies to each new Plus Public Cloud signup. Check the paid period’s start date and invoice issuance on the order summary. The banner alone does not establish that an annual invoice contains eleven monthly charges or that a general anytime money-back guarantee exists.

The documentation provides for automatic renewal. The current schedule does not present a deeply discounted initial price followed by a different quantified renewal price. That helps budgeting without constituting a lifetime fixed-price promise. Keep the selected term, expiry date and account’s applicable conditions.

Taxes, domains and additional expenses

Amounts are in euros excluding tax. The contract provides for the addition of VAT applicable at invoicing; compare the total actually shown to your organization, not just the number on the card. Do not substitute a universal tax-inclusive figure for the terms of a French individual, a business or an overseas customer. This is a French service: a French-speaking customer should not assume a foreign location because the service has an English name. Eligibility and payment methods for an account holder outside France still need checking for their country; no account was opened to test them.

The domain name is a service to assess separately. Hosting a site with its own domain does not prove that registration or every domain renewal is included. A domain kept with another provider can also be used with the hosting, provided DNS is configured appropriately.

Commercial WordPress licences, sending services and development work may add costs. The advertised SSH access and free certificates do not by themselves require buying a third-party panel. Start with included functions and add a service only when it addresses an identified task.

Resources available for one or several sites

Small advertises 50 GB SSD, 1 GB memory and one CPU; Medium, 100 GB, 2 GB and two CPUs; Large, 200 GB, 4 GB and four CPUs; X-Large, 500 GB, 8 GB and eight CPUs. Match these allocations to the needs of all applications in the account. Files, messages and databases notably share the disk quota.

No numerical quota on sites, databases or email addresses therefore does not remove storage and computing limits. A portfolio of small, mostly cached sites and a shop performing many operations may require different configurations. Domain count is not a sufficient measure of capacity.

The table also mentions service commitments for the Public Cloud. These are commercial terms to read with their exclusions, not results observed on your installation. Monitor usage and errors before changing configuration: more memory may help real saturation, but does not automatically fix a looping plugin or a poorly designed query.

The free plan supports learning, with specific restrictions

Free advertises 1 GB disk space, 256 MB memory and a quarter of a CPU. The documentation restricts this plan to personal nonprofit use; for web hosting, the site uses the account’s alwaysdata.net address. Do not present it as a free equivalent of commercial Small hosting with a custom domain.

It can be used to explore the panel or perform an exercise suited to its scope. A shop, client site or professional brochure site should be assessed against the appropriate paid plan’s terms. An available application installation does not remove the account’s usage restriction.

Before turning a trial into a public project, check the plan change, domain, resources and data retention. Keep recovery access and an external copy. Moving to a paid plan does not remove publication checks: links, forms, HTTPS and any demo settings still active.

Infrastructure in France and data history

alwaysdata’s environmental page says its infrastructure is located in France. The business-continuity plan distinguishes production data centres operated by Equinix from a backup centre several kilometres away with another operator. This separation documents a recovery arrangement; it does not let you arbitrarily choose a city or room for each account.

If a project requires a contractually specified region or a particular retention commitment, clarify the relevant account and services. Site files, email and an external service may follow different routes. French infrastructure is not enough to describe all transfers caused by the customer’s WordPress plugins.

The provider describes several redundancy measures and a continuity plan. Do not equate them with a demonstrated absence of outages or simultaneous replication of every user action. RAID notably protects against disk failure; historical backups are still needed to recover a deleted file or modified database.

WordPress installation and maintenance

alwaysdata offers WordPress in its application environment and provides dedicated documentation. It remains a self-hosted WordPress installation: the owner retains content, themes and plugins. Simplified deployment does not automatically turn the contract into editorial maintenance or code correction for every component.

Assign someone responsibility for updates and their verification. For a simple brochure site, regularly check administration, important pages and the form after changes. For a shop, prepare a working copy and check the order process with payments and messages disabled before changing production.

Some recommendations on the official WordPress page repeat older code examples. This profile does not reproduce them as current commands to apply without review. To deploy or repair a recent site, check procedure compatibility with its PHP and WordPress versions. Backups and updates remain more important than merely hiding the version number.

Administration, technical access and account separation

alwaysdata’s own panel organizes sites, databases and services. SSH access enables technical operations, and file connections can be arranged without sharing the main billing password with every contributor. WordPress still has its own users; an editor generally does not need control of the entire hosting account.

For several projects, distinguish the savings of a combined account from the need to separate owners. Sharing one resource allocation and overly broad access can complicate client handover. Inventory domains, databases, directories and users so you know what must be exported or transferred when a client leaves.

The website and documentation are available in French and English. Administration workflows are described in French, although no panel was tested here with a real user. A French-speaking team can use that documentation but must still check access rights and the clarity of messages from installed applications.

Support: distinguishing assistance from private-server emergencies

Customers are invited to contact the team through support in the administration interface. The public sales contact is reachable during working hours and days. Do not present that sales channel as continuous telephone WordPress troubleshooting. The research did not measure first-response or resolution times.

The urgent ticket that triggers continuous assistance is described for Dedicated or Gold server owners. It therefore cannot automatically be attributed to Small. The documentation also distinguishes a platform fault from an application problem or saturation caused by the customer’s programs.

Before subscribing for a critical site, define who intervenes when WordPress stops working: the host for its service, the maintainer for the application and the business owner for data. Providing the time, domain, error message and recent change helps route the incident. Do not include login secrets in a screenshot or log excerpt without necessity.

Daily backups and plan-specific retention

The documentation describes a daily backup of files, databases and email. Copies are stored in a separate data centre and their volume does not count against the account’s disk quota. The current table advertises seven days for Small, twenty for Medium and Large, and thirty for X-Large; Free has a shorter three-day history.

The public shared-hosting contract consulted is dated August 1, 2022 and mentions thirty days overall. The June 17, 2025 plan change subsequently explains the introduction of different durations by plan. This chronology explains the discrepancy without by itself determining which contract applies to an old account. For a new comparison, use Small’s advertised seven days; for a contractual commitment, open Abonnements then Contrats (Subscriptions then Contracts) and seek confirmation of any discrepancy with the accepted terms. Do not promise thirty daily recovery points across every tier.

The necessary history depends on site changes. A deletion discovered after two weeks may already be outside Small’s advertised seven days. For a project with important data, plan an external export and periodically verify that it is readable. Daily frequency does not guarantee recovery of an order created minutes before an incident.

Restoring without overwriting recent data

Native restoration is under Avancé then Restauration de sauvegardes (Advanced then Backup restoration). Archives are also available read-only in /home/[compte]/admin/backup through authorized connection methods. The bracketed name represents the account; this path is not inside WordPress administration. No restoration was performed for this profile.

Recovery replaces selected items. Restoring an entire old database may erase recent orders or user accounts. Restoring a single file may limit the impact if the fault is genuinely isolated, but file and database versions must remain compatible. The time required depends on volume, rather than a universally promised duration.

1. Before the operation, export the current database and retrieve useful files to a private location outside the account. Record data added since the proposed recovery point.
2. Open Avancé then Restauration de sauvegardes (Advanced then Backup restoration), select the date and only the necessary databases or directories. Check the scope before confirming: choosing a point does not justify restoring the entire account.
3. Wait for completion, then check administration, media and affected functions. If the result is wrong, keep the archives and pre-operation export to prepare the correction; do not stack restorations without understanding their effect on data.

Preparing migration and rollback

Changing hosts requires transferring WordPress files and its database, then adapting the connection to that database. If the site address changes, URLs also need handling with a tool suited to WordPress data. Simply copying articles does not transfer themes, plugins and all settings.

In administration, the official procedure uses Bases de données (Databases) to create and import the database, then Web > Sites to define the destination and a staging address. Adapt the configuration to that separate database before first loading the copy to avoid acting on production. Prepare this verifiable copy before changing DNS. Disable its email, payments and synchronizations that could affect real services. Check media, links and access. Mailbox migration is a separate task: moving the site does not require moving email at the same time.

Temporarily retain the old hosting and its settings. For a shop, arrange a final synchronization or maintenance window so that two databases do not receive concurrent orders. Returning to old DNS can restore a technical destination but does not reconcile new writes. The selected documents do not establish a universal free human-assisted migration service.

AI: distinguishing hosting capability from an included assistant

The Plus pages reviewed describe a runtime platform, resources and technical tools. They establish neither an included generative WordPress assistant nor a text or image quota. Multiple languages and technical access support varied development, but do not constitute a free subscription to an AI provider.

If your project adds a content-generation plugin, separately examine its licence, transmitted data and any usage-based billing. Also check what continues working after the plugin or its access key is removed. Do not size Small as though its CPU guaranteed training or running a large model.

The choice of alwaysdata can therefore rest on its documented hosting and development functions. A specific assisted-creation need must be validated with the chosen tool and its full cost, without turning a possible customer-site function into an advertised hosting service.

Leaving the service and suitable user profiles

The documentation says only the owner can delete an account from Abonnements (Subscriptions), using the trash icon. This erases associated sites, files, databases and mailboxes; no refund before expiry is provided. The old public 2022 contract describes notice by registered letter at least one month before its anniversary date. Immediate panel deletion and that contractual notice are different procedures. Check the accepted version under Abonnements then Contrats (Subscriptions then Contracts), then confirm the account’s applicable non-renewal date and method before deleting anything.

Export and verify data before any deletion, then retain a recovery address independent of the closed account. Handle domains separately to preserve ownership and renewal. A deletion trash icon is not a backup button or a simple reversible suspension.

alwaysdata mainly suits a user or agency wanting to manage several applications on French infrastructure, with someone responsible for WordPress. It is less directly suited to someone expecting fully delegated website creation or continuous application troubleshooting included at the entry price. Budget, required backup history and level of independence should determine the plan.