EXAMPLE — DO NOT SEND AS IS

Sunday at 14:10 Stockholm time, both programme URLs and the static control URL returned HTTP 503 in a signed-out browser. All three use the same hostname. No site change has been made during this check. Can you confirm whether there is an incident affecting this hosting service? Please reply in English. I can send the affected URLs and service ID through the authorised support channel.

TEMPLATE
Subject: [service] — [observed symptom]
Time: [date, local time and UTC offset]
Signed-out checks: [two programme URLs and static check, initial status and any redirect]
Recent changes: [observed facts or none known]
Question: [one fact to confirm]
Reply language: English
